Surajit Ghosh

Surajit Ghosh is an accomplished professional with extensive experience in customer value management and marketing, currently serving as Director of Customer Value Management at du since May 2011. In this role, Surajit is responsible for developing and implementing strategies to drive growth in customer value across the consumer mass segment, focusing on digital penetration and market value creation. Previous positions include Senior Marketing Manager and Product Lead, where Surajit held P&L responsibility for prepaid gross revenue and margin, and Senior Manager of Customer Value Management, emphasizing revenue enhancement and churn reduction strategies. Surajit's earlier career includes significant roles at Vodafone India, where Surajit improved acquisition strategies and managed customer service operations. Surajit holds a Bachelor's degree from the Institute of Hotel Management, Kolkata, and a Bachelor of Business Administration from Annamalai University.