Tyler L.

Tyler L. started working at Duetto in 2021 as a Technical Support Specialist (Senior Team) until April 2023. In this role, they drafted and submitted JIRA's for technical issues, adhered to workflows in Sales Force, and communicated with colleagues via Slack. Prior to joining Duetto, Tyler worked at Marriott International starting in 2017. Tyler held various roles including Operations Manager from June 2017 to June 2019, where they implemented recognition and wellness programs to improve employee engagement. Tyler also served as a Front Office Manager from June 2019 to December 2019, utilizing Salesforce CRM to enhance customer experiences. From December 2019 to January 2021, they held the position of Director of Operations, overseeing daily operations and conducting interviews for job openings.

Tyler L. is currently pursuing a Bachelor of Science (BS) degree in Cybersecurity Analytics and Operations from Penn State University. Tyler is expected to complete their degree in 2023. Prior to their enrollment at Penn State, Tyler has also obtained an Associates Degree in Hotel & Resort Management from Lehigh Carbon Community College. Unfortunately, the specific start year for their education at both institutions is not provided.