To be frank, we're not for everyone. 

On the off chance you made it to this little box of text that no one ever reads, I'm going to save you a ton of time.

If you check the following 5 boxes, I guarantee we can increase the value of your customers:

1. You sell $300,000+/month on Shopify - No harm if you're just starting out, but you won't get an ROI from our services until you hit this mark.

2. You're a "Category-Rich" brand - You sell multiple product lines or SKUs... Think bedding, travel, apparel, etc. 

3. Your headcount is <50 - You're a lean team that wants to invest in Retention marketing, but don't have the time, experience, or resources to bring this function in-house.

4. You hate corporate speak - At Duh, we're straight shooters. You'll never hear fluffy jargon or receive poshy reports from us. We're a fast-moving, results-oriented team with a bias for action.

5. Good Products, Great Team - We only partner with brands that sell good products & have even greater teams. We don't work with assholes.

------

If your brand checks all the above, I guarantee you we're the absolute best agency in the world to take over your Retention Marketing.

What is Retention Marketing?

• Email & SMS - 30-40% of all your sales should come from this channel. We handle copywriting, design, Calendar prep, product drops, list growth, and popup testing. 

• Offer Testing - We pinpoint your most profitable, highest converting offers to new customers. This comes from rigorous cohort analysis, segmentation, and Hero Offer experiments

• Loyalty/Memberships/Subscription - Developing & rolling out your own custom Loyalty, Membership, or Subscription program. From pricing to tiering strategy to “surprise & delight” moments, we’ll build a Retention program that creates a positive feedback loop between you & your best customers.

... And more.

Fill out the form on duhretention.com & we'll audit your entire customer Lifecycle experience for free.

Duh Retention

Org chart

Teams

Offices