Bree Bales

Bree Bales is currently the Head of Operations & Customer Success at Traact, where they oversee client onboarding and customer success processes. With over 10 years of experience in SaaS start-ups and franchising, Bree previously served as the Director of Operations at Dumpling and the Senior Director of Operations and Training at Seva Beauty, where they effectively streamlined operations and enhanced customer satisfaction. Bree also offers strategic advice as a CX Expert at Primary Venture Partners, leveraging insights from their extensive background in customer-centric processes and operational efficiency. They hold a Bachelor of Business Administration in Marketing from San Francisco State University.