Michael Small has served as the HR Manager at Dunnes Stores since March 2000, overseeing approximately 150 direct reports and fostering positive relations between management and staff while emphasizing Continuous Improvement and Personal Development Plans. With a strong commitment to delivering exceptional customer service, Michael plays a vital role in maintaining Dunnes Stores' status as a leading retailer in Ireland. Prior to this, Michael worked as a self-employed hypnotherapist from January 1997 to January 2000, providing corporate and personal development programs focused on performance and self-improvement. Michael holds a Level 6 qualification in Conflict Management from The Open College and an Advanced Diploma in Human Resources Management from CMI.
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