Duo Software is a leading provider of contact center management software for corporations across highly competitive industries in Sri Lanka. The cutting edge solution provided by Duo has revolutionized the way these organizations operate by providing them with competitive advantage in terms of efficiency, cost reduction, revenue optimization and continuous value addition to their product or service offerings. 

Duo Software's flagship product Facetone is an award winning, end to end contact center software that caters to modern contact center and customer service requirments.

Duo Software

This department focuses on designing, developing, and maintaining software solutions.

Software Development

This department focuses on providing technical assistance and solutions for application-related issues to ensure optimal functionality and user satisfaction.

Application Support

This department focuses on managing and optimizing product delivery processes and overseeing operational efficiency.

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Other teams

Application Support

Product Delivery and Operations