Ryan Johnson

Ryan Johnson has a diverse work experience spanning various industries. Ryan started their career in 2007 as a Media Assistant at the Pittsburgh Kids Foundation, where they organized and played music for camps. From 2008 to 2013, they worked as an Audio Engineer at NorthBridge Community Church, operating sound equipment and troubleshooting issues during live events. In 2009, they also served as a Senior Peer Advisor at Berklee College of Music, providing academic advising and community building for freshman students.

In 2012, Ryan joined Apple as a Specialist, guiding customers in advising, selling, and setting up Apple products. Ryan later became a Family Room Specialist, focusing on troubleshooting and delivering outstanding customer service for iOS devices. From 2014 to 2015, they worked as a Genius, responsible for servicing customers' devices and diagnosing software and hardware issues.

Ryan's IT career started in 2015 at Carnegie Mellon University - School of Computer Science - Institute for Software Research, where they worked as a Desktop Support Technician. In this role, they provided technical support for various operating systems and peripherals.

Currently, Ryan is working at Duolingo as a Senior IT Manager, overseeing IT operations and working with senior leadership on policies and account administration for software and equipment. Ryan previously held the position of IT Technician at Duolingo, where they managed computer purchases, setup, and troubleshooting while administering Zoom, Slack, and GSuite accounts.

Ryan Johnson's education history includes attending the University of Pittsburgh from 2011 to 2013. During this time, they pursued a Bachelor of Science (B.S.) degree in Psychology. Prior to that, from 2008 to 2010, Ryan studied Music Production & Engineering at Berklee College of Music. The information provided does not specify whether they obtained a degree from Berklee College of Music.