Robert Fitzgerald

Robert Fitzgerald possesses extensive experience in operations and management, currently serving as Senior Manager of Grid Engineering and Asset Management Applications at Duquesne Light Company since January 2016. Notable roles at Duquesne include Interim Director of Customer Contact & Service Excellence and Senior IT Relationship Manager. Prior to this, Robert held the position of Director of Operations at NCO Financial Systems from February 2001 to December 2015, overseeing over 350 employees and managing financial and operational responsibilities across two Contact Centers. Robert's career began as a Customer Service Specialist at Peoples Natural Gas from September 1996 to February 2001. Robert holds a degree from the University of Pittsburgh, earned between 1991 and 1995, and graduated from Seton-La Salle with a High School Diploma in 1991.