Leodith T.

Leodith T. is a seasoned IT professional with extensive experience in customer success and technical support roles across various companies. Currently serving as a Customer Success Specialist at Durable since August 2023, Leodith previously held the position of IT Support Manager at GeoComply, where responsibilities included enhancing IT support and onboarding processes while leading the global IT support team. Leodith's prior roles encompass Helpdesk Lead at Diligent, IT Support Engineer at Galvanize, and Technical Support Specialist at Kensie. With a background in managing helpdesk functions, providing user training, and overseeing IT procurement, Leodith has demonstrated a commitment to improving user experiences and fostering cross-department collaboration. Educational qualifications include a Bachelor of Science in Computer Science from St. Paul University, an Associate Certificate in Applied Network Administration and Design from the British Columbia Institute of Technology, and ongoing studies in Small Business Management at the British Columbia Institute of Technology.