Ashley L.

Ashley L. has a diverse work experience spanning various industries. In their most recent position at DuraServ since June 2021, they served as a Senior National Accounts Coordinator - Tier III. In this role, they led a team in managing projects, overseeing data management, and utilizing ServiceChannel for reports and meetings.

Prior to this, Ashley worked at Humanscale from 2016 to 2021. Ashley initially served as an Order Processing Coordinator, processing purchase orders accurately and efficiently. Later, they became a Sales Support Coordinator, providing exceptional customer service and assisting in receiving customer purchase orders.

Before Humanscale, Ashley worked at Humana as a Customer Service Associate from 2015 to 2016, where they provided customer service, managed prescription orders, and performed accounts receivable duties.

Additionally, they gained experience as a Receptionist at Diversicare of Lake Highlands Healthcare and Rehab from 2014 to 2015, where they provided excellent customer service, managed bookkeeping tasks, and handled phone calls.

Ashley's career began at Citi from 2013 to 2014, where they worked as a Debt Reconstruction/Collector. In this role, they maximized recoveries on delinquent accounts, conducted effective collections, and maintained positive customer relationships.

Overall, Ashley L. has accumulated a comprehensive skill set in project management, data analysis, order processing, customer service, and accounts receivable across their various roles.

Ashley L. completed a Certificate of Completion in the Project Management Series 48hr Program at Dallas College North Lake Campus in 2019. Previously, they earned an Executive Assistant AAS degree in Business Office Systems and Support from Dallas College in the academic years of 2014-2015. In addition, they obtained a Software Applications Specialist degree in Business Office Systems and Support in the academic years of 2013-2014 and an Office Assistant Certificate in Business-Office Technology and Support in the academic years of 2012-2013, both from Dallas College. Prior to attending college, Ashley received their High School Diploma from David W. Carter H.S. between the years of 2005 and 2009.

In terms of additional certifications, Ashley obtained the following: Ethics in Information Security and IT and Cybersecurity Risk Management Essential Training from LinkedIn in May 2023, and SheCodes Plus and SheCodes Basics from SheCodes in June 2022 and April 2022, respectively.