Lauren Smith is a skilled Product Support Engineer at Dutchie, with a robust background in customer support and engineering roles. Prior experience includes serving as a Senior Customer Support Engineer at Moz, where responsibilities involved troubleshooting SEO marketing software and managing documentation. Lauren's career began at Microsoft, encompassing roles such as Xbox Systems Security Specialist and Data & Fraud Analyst, focusing on investigations and risk assessment. Lauren also contributed as a Test Associate and interned as an Xbox Data Scientist. Educational achievements include earning a Technical Support Certificate from Bellevue College and college credits from Year Up, a career development program.
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