Faye Yao is a Senior Project Manager specializing in CLM Implementation at DWF, with prior experience as a Legal Tech Product Manager at CMS UK and a Senior Legal Engineer at SYKE. With a strong background in delivering data-focused process improvements and managing technical projects across utilities, telecommunications, and financial services, Faye's expertise includes Target Operating Model design, revenue assurance, and business process mapping. Additionally, Faye has worked as a Business Analyst at Farsight Consulting Ltd, an Associate at Chitiz Pathak LLP focusing on family law and civil matters, and has held roles in project coordination and research during earlier career stages. Faye holds a Juris Doctor from the University of Toronto and a Bachelor of Arts in International Relations and Economics from The University of British Columbia.
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