James Hayden is a Lead Paralegal at DWF, overseeing the FNOL team for a major insurer client, focusing on legacy insurance investigations for disease claims. Previously, James served as a Trainee Technical Coordinator at Axiom Ince & Co and spent nearly a decade at Plexus Law, evolving from a Client Administrator to a Trainee Technical Coordinator, where responsibilities included managing FNOL inboxes and delivering training on insurance and disease claims. Earlier experiences include roles at Huntingdonshire District Council, contributing to planning policy efforts, and work placements that provided foundational knowledge in planning processes. James holds a BA in Human Geography and Planning from Leeds Beckett University, a Foundation Insurance Test from the Chartered Insurance Institute, and A-Levels from Hinchingbrooke Sixth Form.
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