Richard Travis is an accomplished professional with extensive experience in claims management and service delivery. Currently serving as a Service Delivery Manager - Governance at DWF since May 2018, Richard collaborates with senior leadership on operational efficiency, compliance, and client engagement. Previously, Richard held the position of Technical Claims Manager at DWF LLP from October 2010 to April 2018, supervising a team while managing claims for Lloyd's syndicates and insurance companies. Richard's background includes roles as Claims Manager at Windsor Partners Ltd, Claims Controller/Team Leader at C N A Europe Ltd, and Claims Negotiator/Senior Claims Negotiator at St Paul International, which provided a diverse foundation in handling professional indemnity claims and leading teams. Richard began the career as a claims handler at London & Edinburgh Insurance Company Ltd and holds a BA (Hons), upgraded to MA (Oxon), in Modern Languages from Oxford University.
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