Adriano N. is a Gerente de Infraestrutura de TI with over 10 years of experience leading technical teams in critical environments, primarily within the financial sector. Adriano specializes in SLA, NPS, and continuous improvement, possessing extensive knowledge in high availability projects and methodologies such as ITIL, Scrum, and Six Sigma. Currently, as Gerente de Infraestrutura e Serviços at DXC Technology, Adriano manages technical teams in banking environments and focuses on process improvement and automation using AI. Adriano has completed an MBA in Gestão Estratégica de Negócios and holds degrees in Gestão Tecnologia da Informação and Análise e Desenvolvimento de Sistemas.
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