Carrie Lynch is a Principal Consultant in Business Strategy at DXC Technology, specializing in service experience, transformation, and design. With previous roles including Customer Experience Manager at New Zealand Qualifications Authority and Senior Service Manager at the Ministry for Primary Industries, Carrie has extensive experience in service management and delivery. Carrie has also contributed to service design projects at various organizations, including Spark Digital NZ and Parliamentary Counsel Office. Educated in UX Design and Arts Management, Carrie holds certifications in ITIL and PRINCE2.
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