David Wallace is a ServiceNow Solution Architect at DXC Technology with extensive experience in IT service management. They began their career as a Global Service Manager 7 Team Leader at Barclays Bank Plc and have since held various consultancy roles, specializing in the implementation and customization of ITSM tools, particularly HP Service Manager and ServiceNow. David has successfully managed relationships with senior stakeholders and led teams in diverse environments, demonstrating proficiency in both technical and project management methodologies. They are currently focused on leveraging their expertise to enhance service delivery within the ServiceNow platform.
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