Frank Schmidt is an International Service Manager with 27 years of experience in both B2B and B2C environments, specializing in team leadership and project management. They have held leadership positions for up to 50 team members and have significant expertise in strategic service development and process optimization. Currently, Schmidt serves as a Senior Service Delivery Manager at DXC Technology, following roles that include Resource Manager at NSC Global and Manager Field Technicians EMEA at Lexmark Deutschland GmbH. They hold a degree in Hydromechanik from FH Darmstadt and have a proven track record in enhancing service quality and customer satisfaction through innovative process improvements.
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