Ian Tate is an IT professional currently serving as the Enterprise ServiceNow / Service Management Lead Architect/Engineer at DXC Technology, where they manage the onboarding of new clients into ServiceNow and incorporate AI into ITSM strategies. With extensive experience in the computer industry, Ian has held numerous roles, including Senior Operations Manager and Lead HP Service Line Manager, and boasts a remarkable track record of improving system efficiencies and reducing costs. Ian's credentials include multiple ServiceNow certifications, ITIL V3 Expert®, and AWS Certified Solution Architect, among others. They are also a Chartered member of the British Computer Society and have been promoted three times during their career. Ian continues to advance their education, pursuing an Executive Diploma from the Institute of Leadership and Management.
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