James Hay is a senior executive with extensive leadership experience in the insurance, healthcare, and allied health sectors. Previously, they managed the strategic and operational transformation at Lifecare Australia, overseeing 45 clinics and 600 staff, while also holding roles in major organizations such as IAG and QBE Insurance. Currently, as the General Manager of Insurance at DXC Technology, they spearhead efforts to optimize claims innovations and enhance customer outcomes. Hay's educational background includes a Master's in Business from Deakin University and a Bachelor's in Occupational Therapy from the University of Western Sydney.
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