Jason Ide has extensive experience in service delivery and operations management across various industries, including technology and healthcare. At DXC Technology, positions such as Workplace and Mobility Leader and Account Delivery Executive involved overseeing service capabilities and enhancing customer experiences for major clients like Eli Lilly and Royal Dutch Shell through effective team management and performance monitoring. Jason's role as Director of Operation Solutions at Dialog Direct involved leading operations for the Horizon Blue Cross Blue Shield account, while previous work at Hewlett Packard Enterprise as Account Delivery Manager and Service Delivery Manager focused on optimizing global service desk operations and managing large-scale delivery teams for clients including General Motors and American Express. Recognized for consistently achieving high customer satisfaction scores, Jason Ide has developed a strong track record in driving efficiency and quality in service delivery.
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