Jennifer Ayala is currently a ServiceNow Engagement Manager at DXC Technology, where they oversee technology implementation and provide direction for client projects within the ServiceNow platform. With experience as a Retail Technical Support expert and a Customer Service Representative, Jennifer has developed a strong foundation in technical support and customer relations. They previously coordinated project delivery and managed schedules at DXC, ensuring successful outcomes through effective collaboration and management. Jennifer holds education in Technology and English Language and Literature from National University College-Arecibo and CUNY New York City College of Technology, respectively.
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