John Shen is a Service Experience Lead and Offering Owner specializing in CX, EX, UX, and UI at DXC Technology, where they design and manage self-service portals and enhance user experiences. Previously, John held various roles, including Senior UI/UX Designer and Front-end Developer at ARPDev Pty. Ltd. and UI/UX Designer at Switched-On Group, contributing to high-profile projects and client solutions. John is also the Founder and Director of Marlo Creative, a marketing agency devoted to empowering businesses in the digital landscape. They earned a Bachelor's Degree in Design & Multimedia Systems and a Master's Degree in Animation & Interactive Media from RMIT University.
Location
Melbourne, Australia
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