Kim Slade has extensive experience in customer service and account management across various sectors, particularly in telecommunications and enterprise service management. At DXC Technology, Kim currently serves as Account Delivery Manager, overseeing the delivery of Enterprise Service Management for a significant government account and ensuring the implementation of ITIL management practices. Previous roles include Contact Centre Manager, Service Assurance Manager, and Service Management Lead at Alcatel-Lucent Enterprise, alongside positions at PowerTel Telecommunications and OneTel Telecommunications, where Kim honed skills in customer service and leadership. Additionally, experience as Building Maintenance Staff Supervisor at Resolve Facilities Management adds to a diverse professional background.
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