Mark Jeffs is currently the EMEA ServiceNow Service Delivery Lead at DXC Technology, where they lead initiatives in Service Delivery Management. With over 25 years of experience in IT and more than 13 years focused on client success through Service Delivery Management, Mark previously served as a Service Delivery Manager for ServiceNow Managed Services at DXC Technology from 2020 to 2022. Prior to that, Mark held roles at TESM from 2017 to 2020 and was an IT Service Delivery Manager at UBS between 2009 and 2010. Additionally, Mark worked as a Project Manager at Credit Suisse from 2015 to 2017. Mark continues their education at Colchester Sixth Form.
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