Matt Swan is a qualified Senior Analyst and 3rd Line Professional Systems Engineer currently working at DXC Technology, where they deliver comprehensive 3rd Line Support and lead changes and problem tickets. They have a diverse background, having co-founded I Won't Tell and worked as a Senior Service Desk Analyst at Newcastle Upon Tyne Hospitals NHS Foundation Trust. Additionally, Matt has pursued freelance graphic design since 2010 and maintains a long-standing career as a DJ and producer starting in 1998. They studied Computer Studies at Northumbria University and previously held a role as a Customer Service Administrator at Northern Rock from 2003 to 2008.
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