Mitch Santos

Mitch Santos is currently an Account Service Delivery Manager at DXC Technology, where they are responsible for operational and strategic service delivery, ensuring compliance with service level agreements and promoting innovation. Previously, Mitch has held various technical roles, including System Administrator at Electronic Data Systems and Service Desk Delivery Manager at Hewlett-Packard, where they managed support teams and enhanced customer service processes. Mitch’s early career included positions focused on second level technical support and help desk specializations, contributing to projects for major companies like Coca-Cola. They hold a Bachelor of Science in Computer Engineering from AMA University.