Rick Eason is an experienced technology manager currently serving as the Manager of ServiceNow and Remedy Support at DXC Technology since April 2017. Eason previously held managerial positions at CSC from November 2010 to April 2017, where responsibilities included overseeing ServiceNow and Remedy Data Support. Eason's extensive career at CSC also included roles as Director of Performance and Capacity Planning and Director of Technology Shared Services, focusing on performance labs, capacity planning, and client support. Prior to CSC, Eason worked at PMSC for over two decades, advancing through multiple technical and managerial roles, including Assistant Vice President, where Eason significantly enhanced the Performance Lab and established Customer Test Lab teams. Eason holds an Associate Degree in Business, Computer Programming from Midlands Technical College.
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