Rick K.

Rick K. is a seasoned professional with extensive experience in business operations and claims management. Since October 2015, Rick has served as the Senior Manager and Business Process Center of Excellence Lead at DXC Technology, focusing on modernizing insurance operations and aligning digital workflows to improve service efficiency. Prior roles include Senior Manager of Life & Wealth Claims, where Rick oversaw a large team and managed substantial claim lifecycles, and Life Claims Manager, supporting insurance claim outsourcing activities. Earlier experience includes directing business operations at One Source Event Productions and managing executive communications at Wells Fargo Home Mortgage, where Rick played a pivotal role in risk mitigation and workflow improvements. Rick holds a Bachelor of Science degree in Business Administration and Management from Western Governors University.