Roberto Silva is a Junior Support Analyst at MetLife with nine years of experience in technical support. Currently employed at DXC Technology since January 2018, they are responsible for managing a technical team and generating quality service reports. Roberto previously held positions in various organizations, including roles as a Technical Support Analyst and an Assistant in Technical Customer Service. They hold a degree in Management Information Systems and Services from Universidade Cidade de São Paulo, and are pursuing a specialization in Cloud Computing at PUC Minas.
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