Suresh Pattar is a detail-oriented and self-motivated IT professional with nearly 8 years of experience in managing customer service, service desk, and IT operations. Currently serving as a Manager at DXC Technology since January 2023, Suresh previously worked as a First Line Manager at IBM from November 2016 to January 2023, focusing on continuous improvement through industry-leading techniques and quality management frameworks. Prior experience includes the role of Associate Team Lead at [24]7.ai, where Suresh ensured delivery met critical SLAs and established comprehensive performance management processes for multiple lines of business. Suresh holds a degree from Sri Vani Education Centre, completed in 2003.
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