Michelle Lu is the Chief Customer Officer at DXM Inc., bringing over 20 years of experience in the Retail and Consumer Brand sectors. They have a strong track record in P&L management, business transformations, and talent development, particularly within Fortune 500 companies. Previously, Michelle held senior roles at Walmart, where they led significant growth in omnichannel sales and improved team engagement, as well as positions at PVH Corp. and Pentland Brands. They are currently pursuing an MBA in International Business at the University of Central England in Birmingham.
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