John Ford is a Customer Success Director with a strong background in driving customer retention, revenue expansion, and long-term partnerships in SaaS and infrastructure technology. With over 14 years of experience in B2B sales and account management, including more than 6 years focused on SLED sales, they currently lead customer success at Dynamic Infrastructure, working with a global portfolio of infrastructure clients. John specializes in enhancing customer engagement, optimizing processes, and leveraging data-driven strategies to maximize growth and satisfaction. Prior roles include positions at Verizon and Days Inn, highlighting a diverse skill set in sales and account management.
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