Steven Short

Steven Short is a skilled IT professional with over 25 years of experience in various roles, currently serving as the Service Desk Team Lead at Dynamic Quest since April 2020. Steven enhances productivity through the development of training materials and addresses escalated service issues to optimize operational efficiency. Prior to this role, Steven worked as a Helpdesk Analyst at IT 4 the Planet, where responsibilities included daily server maintenance and managing VPN connections, and operated as a Managed Services Technician at Contact Network, focusing on security and technical support for VoIP systems. Early career experiences include positions as a Tier 2 Service Desk Technician and a Customer Support Specialist. Steven holds an Associate of Science in Chemistry from Shelton State Jr. College and graduated from Brookwood High School.