Dan Michael is a highly experienced technical support professional with a strong background in customer solutions and systems administration. Currently serving as a Lead Technical Support Engineer at Dynatrace since April 2021, Dan specializes in agent/appsec and focuses on container integration and resolution, including Kubernetes, OpenShift, and Docker. Previously, Dan held roles at OpenText as a Senior Application Support Engineer, troubleshooting C#/JS code and designing solutions. Experience as an Enterprise Support Systems Administrator at Liquid Web involved crisis management for high-profile customers, while earlier positions include consulting as a Technical Advisor at Ojibway Homes and serving as a Computer Technician in multiple settings. Dan's education includes an Associate of Science in Math and Science from Oakland Community College and prior studies at Lansing Community College.
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