David Plesnik is an experienced technical support and process specialist currently serving as a Technical Support Engineer at Dynatrace, while also working as a Support Engineer at Runecast Solutions since June 2022. David's career includes roles such as Process Specialist and Process Executive at Infosys BPM, where responsibilities encompassed process analysis and execution. David has contributed to academic research as a Research Fellow at Università di Bologna, overseeing MSc students and coordinating the XCYCLE project focused on cyclist safety. Prior experience includes positions at Dell EMC as a Customer Care Associate, and KBS Development as an Account Manager, alongside various roles in recruitment and festival coordination. David holds a Master’s Degree in Work, Organizational, and Personnel Psychology from Alma Mater Studiorum - Universita di Bologna and has studied at institutions including the University of Guelph and the University of Valencia.
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