Matt Severance is a customer-focused Senior Account Manager with extensive experience in developing strategic relationships to retain and grow existing accounts. Currently serving as the Lead Customer Success Manager for Dynatrace in the Southeast, they have previously held roles as a Strategic Customer Success Manager at Dynatrace and a Senior Account Manager at Everbridge. Matt's background includes leadership positions at Virgin Pulse and New York Life Retirement Plan Services, where they managed communications and consulted with senior executives on employee retirement readiness. They are pursuing a Bachelor of Business Administration at the University of Massachusetts, Amherst.
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