Paul Long possesses extensive experience in technical support and sales, having worked at Compuware from July 2007 to September 2014 in various roles, including Sr Customer Support Engineer and Regional Principle Consultant for North Asia. Following this, Paul Long served as Country Sales Director and Sr Customer Solutions Engineer at Dynatrace from September 2014, providing 2nd level technical assistance. Currently, Paul Long holds the position of Lead Technical Support Engineer at Dynatrace since November 2024. Earlier in the career, Paul Long worked as an IS Engineer at Accounting & Legal Dynamics Pty Ltd and as a Software Developer contractor at Kimberly-Clark Australia. Academic achievements include a Bachelor's Degree in Computer Engineering from Jinan University and a Master's degree in Computer Science from UNSW.
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