Ryan Kershner is an experienced professional in user experience and digital systems, currently serving as Senior Manager at Dynatrace since February 2021. Prior to this, Ryan held multiple roles at PTC from October 2004 to November 2020, including Senior Manager of Customer Experience and Senior User Experience Designer. In these positions, Ryan led cross-functional teams, improved customer satisfaction, and implemented inclusive design strategies. Notable achievements include reducing costs through digital solutions, transforming user experiences across training platforms, and generating significant revenue through innovative learning management systems. Ryan holds a Bachelor's degree from Bridgewater State University.
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