Samuel Bernardy is an experienced professional in solutions engineering and customer success, currently serving as a Senior Solutions Engineer at Dynatrace since November 2020. Prior roles include Lead Customer Success Engineer, Lead Technical Product Consultant, and Technical Account Manager at Verint, where Samuel contributed to customer experience initiatives and provided valuable VoC insights. Additionally, experience as an Implementation Engineer encompassed design and development for a leading customer experience platform. Samuel's freelance work as a graphic and web designer and audio engineer involved creating and producing diverse media content. Earlier in the career, teaching coding at Grand Circus and evaluating electrical systems at Fujitsu Ten further showcased a commitment to knowledge sharing and technical excellence. Samuel holds a B.A. in Communication Theory and Multimedia Arts and Technology from Western Michigan University and completed a Java Developer Bootcamp at Grand Circus in 2017.
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