Terry Cottrell

Terry Cottrell is an experienced License Management Manager at Dynatrace since April 2015, where responsibilities include ensuring customer satisfaction, managing reporting, and providing training for the team. Prior to this role, Terry served as Customer Service Team Lead at Dynatrace, earning a Customer First award from the CEO in April 2016, and held various positions at Compuware, including Customer Service Team Lead and License Key Specialist, where customer support and team mentorship were key focuses. Terry's earlier experiences include working as a trainer at Outback Steakhouse and a youth counselor at Boys & Girls Club. Terry holds a Bachelor’s degree in Communications and Business from Oakland University.