Paul Berman has a strong background in the automotive industry, with extensive experience in service department management and operations. Paul has worked in various roles, including Training and Education Coach at Dynatron Software, Inc. where they focused on driving revenue growth and improving fixed operation processes. Prior to that, they were a Fixed Operations Coach at M5 Management Services, Inc., where they helped dealerships become more efficient and profitable.
Paul has also held leadership positions such as Fixed Operations Director at Burnsville Toyota, where they managed and trained service and parts staff, controlled expenses, and implemented marketing strategies to grow the business. Paul was also a Service Manager at Morrie's Brooklyn Park Subaru and BMW of Minnetonka, where they focused on profitability, customer satisfaction, and maintaining professional relationships with manufacturers.
Before moving into management, Paul started their career as a Technician Team Leader at Morries Mazda and then transitioned to Service Manager roles at White Bear Acura, Subaru & Isuzu and KLINE MITSUBISHI. Their responsibilities included implementing procedures for customer and employee satisfaction and improving workflow processes.
Overall, Paul Berman has a diverse background in automotive service management, with a focus on driving revenue growth, improving customer satisfaction, and implementing efficient operational processes.
Paul Berman attended Edina East High School from an unknown start year until 1980. After that, they enrolled at Dunwoody College of Technology from 1980 to 1982, where they pursued a degree in Automotive Repair. Later, they attended Minneapolis Community College and obtained an Associate of Arts degree in an unspecified field of study, completing their education in 1991.
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