Johnny T. is an experienced IT professional with a strong background in service desk support and hardware management. Currently serving as a Service Desk Analyst II and Team Lead at DYOPATH since February 2021, Johnny T. excels in incident management, troubleshooting, and ensuring customer satisfaction through effective communication and technical expertise. Prior roles include providing hardware support as a Hardware Technician at TEKsystems, where over 5,000 devices were deployed, and an Information Technology Intern at the St. Lucie County Board of County Commissioners, focusing on imaging and maintaining computer systems. Johnny T. holds a Bachelor's Degree in IT Management & Cybersecurity from Indian River State College.
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