Alexa Mostowski is an experienced professional with a strong background in customer service and performance analysis. Currently serving as a QM/Training at Dyson since April 2017, Alexa trains customer care representatives on processes while ensuring compliance through call evaluations. Prior roles include Performance Analyst and Associate Performance Analyst at Cars.com, focusing on enhancing service delivery for dealer customers through call scoring and leading calibration meetings. Beginning career in marketing and office management, Alexa's earlier positions include roles at Life Fitness and York Center Park District. Internships at Emmis Broadcasting and Clear Channel Communications provided valuable experience in promotions. Alexa holds a Bachelor's degree in Arts Entertainment & Media Management with a focus on Music Business from Columbia College Chicago, obtained in 2010.
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