Mark Gingell

Mark Gingell is a seasoned Service Portfolio Manager specializing in Service Management, currently at Dyson. With over ten years of experience in the British Army, Mark developed a passion for effective service delivery and teamwork. Following the military, Mark spent a decade at Vodafone, where they managed an extensive service portfolio and led a significant international project. Mark then transitioned to Applied Card Technologies, establishing a client-facing service desk, before contributing to GreenSquareAccord as an ICT Service Manager, where they implemented processes achieving notable reductions in call volumes.