Matthew Knotts

Matthew Knotts is an experienced technical support professional currently serving as the Executive Support Engineer Lead at Dyson, responsible for delivering high-level technical support to senior executives and managing a team. Previous roles include Senior VIP Desktop Support Engineer at Unisys and Desktop Support Engineer at Openwork Ltd, as well as various positions at Dyson, UK Shared Business Services Ltd, Cirencester Friendly Society Limited, Capita Travel and Events, and Venues Event Management. Matthew has a strong background in providing technical support, managing incident resolutions, and ensuring IT infrastructure effectiveness, with a career spanning over a decade in the IT field.