Travis M.

Travis M. possesses extensive experience in service operations and management, currently serving as the Global Aftersales / Service Operations Manager at Dyson since August 2017. Prior roles include Regional Field Service Manager and Lead Regional Service Manager at Samsung Electronics America, where management of third-party partners and customer service training was critical for consumer appliance repairs. Travis previously held the position of National Services Manager at IMV Technologies, overseeing aftersales processes in reproductive biotechnology, and served as Services Business Operations Manager at Best Buy, where responsibilities encompassed designing and enhancing repair service programs. Additional experience includes management roles at Ultimate Electronics and Computer City, showcasing a consistent focus on operational efficiency and team leadership throughout a career that began in the late 1990s. Travis is also equipped with a BSI from the Northwest Electronics Institute.