Greg Gaines

Greg Gaines has a diverse work experience spanning several roles and companies. Greg began their career as a Sole Proprietor at Fireball e-Nformation Management in 2002, where they demonstrated an entrepreneurial spirit and managed client projects by collaborating with senior leadership and overseeing user group meetings. In 2009, Greg joined U.S. Auto Credit as a Portfolio Analyst, analyzing portfolios for acquisitions and conducting qualitative and quantitative analyses. Greg was later promoted to the role of E-Commerce Director, where they developed a future vision strategy for the organization. In 2013, Greg joined E-Complish, Inc. as a Senior Project Manager, responsible for scoping and managing customer projects. Greg progressed to the position of Director, Customer Support & Project Management, where they worked closely with clients to understand and fulfill their needs. Greg was then promoted to Vice President, Compliance, & Customer Service, assuming responsibility for all compliance and customer support functions. Their most recent position at E-Complish, Inc. is Chief Operating Officer, where they lead global teams and makes strategic decisions for the organization, ensuring compliance and maintaining necessary certifications.

Greg Gaines has a Bachelor of Arts (BA) degree in History and English from The University of Alabama. Greg has also obtained a Master of Arts (MA) degree in National Security Issues from Norwich University. In terms of certifications, Greg has completed the Zendesk Sell certification from Zendesk in February 2023 and the ACH Network Certificate - Level II from Wespay in March 2022. Greg also holds the Certified BSA/AML Professional (CBAP) certification from ICBA obtained in August 2022. Additionally, Greg has certifications in Consumer and Business Banking, Economics for Bankers, Fintech: Foundations & Applications of Financial Technology, First Data Leadership Summit, Fundamentals of Forecasting, Fundamentals of Small Business Banking, Guide to Critical Financial Decisions, Introduction to Analyzing Financial Statements, Moody's Commercial Lending, and Sales and Underwriting Development, but the specific institutions and dates are not provided.