Benito Picarelli

Benito Picarelli is a seasoned Premier Support Engineer at e-Core IT Solutions since September 2013, providing customer and technical support for JIRA, including complex configurations and implementations. Previously, Benito held the role of Estagiário at Gerdau from June 2011 to June 2013, where responsibilities included managing relationships between third parties and Gerdau employees and maintaining a knowledge management application developed in SharePoint. Benito holds a Bachelor's degree in Information Systems Management from ULBRA, earned between 2008 and 2013.