Edson Junior is a Senior Support Engineer at e-Core, currently working with Jira Server and Data Center to assist global customers. They have a diverse background in IT that began with a Technologist Degree in Systems Analysis and Information Security, complemented by teaching and production support roles. Previously, Edson held various positions at IBM, including Production Support Technical Leader and Data Science Analyst. They have also coordinated courses and taught computing subjects, fostering a continuous learning mindset that drives their professional development. Edson is currently pursuing two postgraduate degrees in Agile Project Management and Leadership.
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